Join us

At Mediterranean Bank we value our employees and strive to continuously invest in our workforce. The environment is dynamic and offers challenging yet exciting opportunities for growth and development. We are always on the lookout for new talent to further complement our teams.

Our Vision

To be a premier Maltese bank, operating both locally and abroad, and to create world class operational capabilities in Malta which support our international services.

Our Mission

To provide a superior banking experience, by offering value-added services that foster the confidence of our stakeholders, build long-term customer relationships and exceed the expectations of our clients.

  • Analyst - Digital Banking - ADB0149
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join a high profile Business Development team and take responsibility for a portfolio of digital banking projects for the Bank.

    Duties and responsibilities

    • Supporting, owning and delivering all changes on the digital banking platforms of the Bank including requirements documentation, creation of process and data flows, data modelling, workflow context and design, business architecture mapping, customer experience mapping, traceability, business concept documents, use cases, user testing planning, and user test execution
    • Leading and facilitating the business requirements gathering process from end-to-end across the organisation using interviews, document analysis, workshops, surveys, site visits, and other methods needed to deliver outstanding business requirements to technology delivery partners
    • Evaluating information gathered from multiple sources, reconciling conflicts, and decomposing high-level information into manageable requirements
    • Working with product and operational owners to identify and transform new product and/or operational requirements
    • Dealing with vendor partners on requirements and solution analysis interpretation and reviewing to deliver the optimal requirements solutions for integration with the digital banking platform
    • Driving and challenging business units on their assumptions of how they will successfully execute and support their processes related to digital banking and recommending efficiencies
    • Developing and maintaining strong relationships across the organisation both within the business and Technology, and partner with SCRUM and QA engineers on product development and business testing
    • Liaising with technology teams and function as the “business customer” within SCRUM delivery methodologies to own and represent the business requirements and business product backlog
    • Providing business subject matter expertise and leadership during triage and resolution of production issues
    • Participating and contributing to the overall Digital Banking product strategy and roadmap
    • Owning and maintaining the creation or updating of other business procedures, user documentation, training materials or help guides as necessary
    • Other duties to be determined from time to time by the Head - Business Development

    Required knowledge, skills and experience

    • Degree in IT, Banking, Business Analysis or related field
    • Minimum 5 years’ experience as a business analyst in customer adoption and consumer-facing technology, preferably in the retail banking
    • Prior experience in requirements gathering, process mapping, user testing and customer ownership in SCRUM methodologies for delivery of online, mobile, digital, or other consumer facing technologies
    • Experience in customer experience modelling and UI/UX designs
    • Proven track record of ability to collaborate across organisational lines
    • Experience managing multiple business initiatives and product implementations
    • Proficient with documentation and project management tools including but not limited to Microsoft Word, PowerPoint, Excel, Visio, SharePoint, Project, JIRA, Confluence

  • Analyst - Regulatory Change - MRC133
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate needs to possess an extensive knowledge of European banking regulations to join a high profile Business Development team and take responsibility for a portfolio of regulatory projects.

    Duties and responsibilities

    • Leading a number of regulatory projects including but not limited to Anacredit, IFRS9, Basel III, MREL, CRD IV
    • Leading a group level regulatory and risk reporting automation project with external software vendor(s)
    • Interacting with the Business, Technology, Legal, Compliance, Risk, Finance and other Operations teams to be able to interpret existing and new regulations and translate them into the business impacts
    • Managing external suppliers of regulatory systems and data. Running Request for Proposal (RFP) processes across a number of potential vendors
    • Ensuring an effective delivery of agreed regulatory projects, covering activities pointed out below
    • Confirming nature and scope of change including impact assessment of changes and performing GAP Analysis
    • Analysing and documenting the requirements
    • Identifying and analysing the solutions
    • Designing the implementation of process and organisational changes
    • Interpreting business requirements into system requirements
    • Acting as a bridge between the less technical officers and the technical resources to ensure correct implementation of requirements
    • Providing systems and product expertise to key stakeholders to enable smooth implementations of technology solutions for new regulatory reporting
    • Preparing detailed documentation summarising the list of process and operational changes, system requirements, deadlines, costs, project risks and constraints
    • Other duties to be determined from time to time by the Head – Business Development

    Required knowledge, skills and experience

    • Experience working in a fast-paced analytics environment preferably in corporate banking, investment banking or professional services 
    • Strong understanding of EU financial services regulation 
    • Ability to assimilate and understand rapidly emerging regulatory standards
    • Very good understanding of retail and corporate banking industry and operating models
    • Ability to communicate at a senior level and drive scoping discussions for the major projects
    • Track record of regulatory projects delivery and managing project teams, including the ability to meet deadlines, overcome challenges, manage stakeholder expectations, produce project plans and deliverables

  • Analyst - Regulatory Change - Risk - MRCR134
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate needs to possess an extensive knowledge of European banking regulations and banking risk management to join a high profile Business Development team and take responsibility for a portfolio of regulatory risk projects.

    Duties and responsibilities

    • Leading on a number of regulatory risk projects including but not limited to IRRBB (BCBS 368), ICAAP & ILAAP, Basel III, ECB Stress Testing, ECB TRIM
    • Participating in a group level risk reporting automation project
    • Interacting with the Business, Technology, Legal, Compliance, Risk, Finance and other Operations teams to be able to interpret existing and new risk regulations and translate them into the business impacts
    • Managing external suppliers of regulatory systems and data. Running Request for
    • Proposal (RFP) processes across a number of potential vendors
    • Ensuring an effective delivery of agreed regulatory projects, covering activities such as: confirming nature and scope of change, impacting assessment of changes, performing GAP Analysis, analysing and documenting requirements
    • Identifying and analysing of solutions
    • Designing the implementation of process and organisational changes
    • Interpreting business requirements into system requirements
    • Acting as a bridge between the less technical officers and the technical resources to ensure correct implementation of requirements
    • Providing systems and product expertise to key stakeholders to enable smooth implementations of technology solutions for new regulatory reporting
    • Preparing detailed documentation summarising the list of process and operational changes, system requirements, deadlines, costs, project risks and constraints
    • Other duties to be determined from time to time by the Head – Business Development

    Required knowledge, skills and experience

    • Experience working in a fast-paced analytics environment preferably in corporate banking, investment banking or professional services 
    • Strong understanding of EU financial services regulation 
    • Ability to assimilate and understand rapidly emerging regulatory standards
    • Very good understanding of retail and corporate banking industry and operating models
    • Ability to communicate at a senior level and drive scoping discussions for the major projects
    • Track record of regulatory risk projects delivery and managing project teams, including the ability to meet deadlines, overcome challenges, manage stakeholder expectations, produce project plans and deliverables

  • Analyst - Regulatory Data - ARD0153
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join the Finance Team  and will be responsible for enriching and validating large amounts of data used for regulatory reporting. Regulatory reporting covers capital, liquidity and other ad-hoc matters and is submitted to various regulators in Malta and Belgium, including the European Central Bank.

    Duties and responsibilities

    • Generating detailed computations using large sets of data
    • Querying and analysing data stored on the data warehouse 
    • Leading the testing phase in the implementation of a regulatory reporting platform
    • Enriching data in the regulatory reporting platform through SQL
    • Generating automated daily or weekly regulatory ratios for internal use
    • Identifying and organising patterns in clients behaviour into buckets for regulatory submissions
    • Forecasting of regulatory ratios
    • Preparing of regulatory returns
    • Other duties as may be determined from time to time by the Senior Manager - Regulatory Reporting

    Required knowledge, skills and experience

    • Strong background in query programming language (e.g. MySQL)
    • Strong knowledge of MS Excel 
    • Candidates with a good understanding of financial markets, accounting or banking regulatory rules will be given a preference 
    • Strong problem solving skills
    • Pro-active and able to work on own initiative
    • A will to learn and grow through personal development
  • Business Analyst - Wealth Management - BAWM0136
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will report directly to the Head of Business Development and will be mainly taking responsibility for a portfolio of retail wealth management projects.

    Duties and responsibilities

    • Leading a number of high profile projects including but not limited to introduction of online wealth management service in Malta, expanding the existing online wealth discretionary service offering in Belgium, working on design and implementation of wealth management products based on new asset classes, operational improvements of the existing setup
    • Working with senior and junior stakeholders across the Bank’s functions (mainly Business, Technology, Operations, Legal, Compliance, Risk and Finance) to be able to assess the feasibility of new products and services and implement the agreed scope
    • Cooperating with external suppliers of wealth management services and related data. Where necessary, running Request for Proposal (RFP) processes across a number of potential vendors
    • Ensuring an effective delivery of agreed wealth management projects, covering activities such as: confirming nature and scope of change, impacting assessment of changes, performing GAP Analysis, analysing and documenting requirements 
    • Identifying and analysing solutions
    • Designing the implementation of process and organisational changes
    • Interpreting business requirements into system requirements
    • Acting as a bridge between the less technical officers and the technical resources to ensure correct implementation of requirements
    • Providing systems and product expertise to key stakeholders to enable smooth implementations of technology solutions for new wealth management solutions
    • Preparing detailed project documentation summarising, amongst other things, the list of process and operational changes, system requirements, delivery deadlines, implementation and support costs, project risks and constraints

    Required knowledge, skills and experience

    • Strong understanding of retail wealth management and banking, with a specific focus on products and services offered via online channels
    • Working knowledge of discretionary service products, mutual funds, ETFs, equities and bonds (product mechanics, trading and settlement cycles, related fees and costs)
    • Working knowledge of technical support structures and solutions behind online wealth management and retail trading services
    • Good understanding of EU financial services regulations, with a specific focus on MIFID2, UCITS, etc
    • Track record of wealth management projects delivery and managing project teams, including the ability to meet deadlines, overcome challenges, manage stakeholder expectations, produce project plans and deliverables
    • Ability to communicate at a senior level and drive scoping discussions for the major projects
    • Working in a fast-paced environment preferably in retail banking, online wealth management and advisory services

  • Developer - Back End - DBE142
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will form part of a team of developers reporting directly to the Senior Developer. The selected candidate will have the opportunity to create and maintain cutting edge software applications that will be used across our various banking and investment platforms. Excellent candidates will be collaborative, continually improving and work well in a rapidly growing, vibrant workplace. Your role will be to collaborate with your team to drive solving complex application and software problems.

    Duties and responsibilities

    • Designing and building enterprise-class applications using best practices in programming methodology
    • Designing new applications using an MVC model
    • Modelling data structures for scalability
    • Writing secure code and architect applications with security and performance as top-of-mind priorities
    • Other responsibilities as may be determined from time to time by the Head of Online Platforms and Electronic Channels/Chief Technology Office

    Required knowledge, skills and experience

    • Bachelor's Degree in IT
    • Extensive professional development experience in C#, MVC, Web services and SQL
    • Knowledge of Agile (Scrum and Kanban) as well as tools like Jira Agile, Confluence, Bamboo, Git, GitLab, Crucible, FishEye would be considered an asset.
    • 3 years+ experience in a development team
    • Experience in Front End (ASP.NET - MVC) and Full-Stack Development is a plus
    • A genuine interest in Financial Instruments Market (Equities, Funds, Bonds and ETFs) will be considered an asset, but it is not essential 

  • Developer - Python - DP0156
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will be involved in a backend development role having the opportunity to work closely with the product owner, team lead, QA and other development teams. The candidate will be working in a mixed language environment, developing the platform using emerging technologies (Docker) and architectures such as Micro services. He/she will work with a highly skilled team of financial developers who will offer training and mentoring on the wide range of modern techniques and patterns used.

    Duties and responsibilities

    • Helping to build and refine the bank’s asset and liability management design tools our bank teams use to manage and plan the strategy of the bank 
    • Building tools and products in Python, also using Django and several front-end technologies
    • Helping to guide the design and structure of a large Python application
    • Progressive agile mindset strongly favouring approaches such TDD, DDD, continuous delivery, pair-programming and technical monitoring
    • Other duties to be determined from time to time by the Senior Manager - Quantitative Analysis

    Required knowledge, skills and experience

    • Excellent programming skills in Python 
    • Demonstrable experience with an OOP language
    • Good knowledge in SQL or NoSQL databases
    • Interest in writing clean and maintainable code using TDD
    • Curious about learning and adopting new technologies, languages and practices
    • Experience with Source Control (e.g. Git) and understanding of branching strategies
    • Experience in Django will be desirable 
    • Good communication and team ethic
  • Engineer - Data Operations - EDO137
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will be the focal point for data flows, namely identifying sources, building processes and making the data available for consumption via the Data Warehouse both within the Data Management & Analytics department and for other data consumers.

    Duties and responsibilities

    • Building, optimizing and maintaining high-performance, fault-tolerant, scalable and distributed Extract, Transform, Load (ETL) processes
    • Maintaining and enhancing a high-performance, fault-tolerant, business critical Data Warehouse
    • Monitoring and upkeep of overall production Data Stack health
    • Testing and deployment of new solutions or patches to existing systems under established change control procedures
    • Building collaborative partnerships with IT engineers, analysts, function leads and key individuals within other business teams
    • Improving continuously Data processes and procedures to accelerate delivery and raise quality standards
    • Conducting design and code review to ensure compliance with standards for production deployments
    • Maintaining source control, records and documentation as appropriate in a regulated bank
    • Providing first or second level support for the full stack of technologies and systems within the department
    • Working towards attaining expert level knowledge of at least one core technology of the department
    • Escalating and/or resolving issues in a timely manner. If escalating, co-ordinate with other teams on incident/issue resolution as needed - including business users, developers, technical contacts, external suppliers, etc.
    • Responding to production issues/incidents during and off business hours
    • Providing data extracts using the Data Management & Analytics platforms to business users and escalating for development as needed
    • Working as part of a fast paced team supporting multiple applications, collaborating with other developers and analysts as needed
    • Other duties to be determined from time to time by the Senior Manager – Business Intelligence and Data Integrity

    Required knowledge, skills and experience

    • At least 3 years’ work experience in application development and/or production support 
    • Strong SQL on a mainstream RDBMS such as MS SQL Server, Oracle or PostgreSQL
    • Practical experience with administering Linux systems in a production environment
    • Practical experience using data integration tools (Talend / Pentaho / SSIS / Informatica) 
    • Strong documentation skills both of existing systems and of new requirements 
    • General attention to detail, thoroughness and technical accuracy with deliverables
    • Analytical skills when collecting requirements, keeping in mind industry best practices
    • Ability to understand underlying data in complex systems and identify improvements
    • Flexibility and available to work on an on-call basis as needed for production support
    • A pro-active attitude and ability to work on own initiative with minimal supervision
    • Comfortable oral and written communication in English
    • Willing to conduct research and learn new technologies
    • Knowledge of banking and investment products will be considered an asset
    • Exposure to business intelligence and data warehousing is an asset
    • Experience working in an agile environment 
    • Experience working in a regulated industry
  • Engineer - IT Systems - SEIT150
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will be responsible to build and troubleshoot centralised Microsoft based Web Applications and Infrastructure Services.  Joining our team of highly dedicated IT professionals, the selected candidate will coordinate the design, development and expansion of our systems, implementation of new technologies, and maintenance of mission critical systems in line with the Organisation’s service level agreements.

    Duties and responsibilities

    • Designing, developing, project managing significant IT systems projects (e.g. implementations, upgrades) maintain and compiling procedures and documentation for all systems under responsibility including the critical company websites
    • Installing and maintaining up to date Operational System software, patch levels, firmware, drivers and related program products. Configuring and customising software in accordance with the requirements
    • Suggesting and promoting System Changes in accordance with company policies and SOPs
    • Providing continuous monitoring, troubleshooting, and first level maintenance of the various application servers, systems and associated peripherals, including adequate follow ups
    • Maintaining the Disaster Recovery capability and in case primary site is not reachable, operate the DR and Web services on a standalone basis (including Bank critical processes such as the End of Day process and limited DR operations) until further personnel are made available from primary site
    • Engaging in capacity planning and monitoring usage reports. Recommending alternatives to infrastructure reconfiguration including replacement or addition of capacity
    • Investigating, evaluating and reporting on new equipment, systems, processes and standards
    • Participating in an 'On Call' roster supporting off hours and weekend activity
    • Pro-actively reviewing and monitoring service indicators in order to insure adherence to agreed upon service levels
    • Interacting with software and hardware maintenance providers in enforcing adequate levels of support
    • Providing support to other technical staff in performing account management, disk space management, backups, baseline security administration, testing of system features and other systems administration activities
    • Producing and maintaining appropriate documentation describing hardware setups, diagrams, operational procedures and overall inventory
    • Producing periodic reports of activities and operational status of systems under his/her control
    • Ensuring that the defined decommissioning and disposal procedures are followed for all hardware systems and media
    • Reporting and responding to critical security events and take corrective measures per defined security policies and procedures
    • Participating in audits, as needed, producing necessary documentation, reports and explanations. Implementing corrective and preventive approved action plans
    • Other duties as may be determined from time to time by Manager – IT Infrastructure / Senior Manager – Information Technology

    Required knowledge, skills and experience

    • Bachelor’s Degree in IT / Engineering or equivalent with minimum 3 years work related experience managing mission critical systems with proven involvement in operations requiring for stringent uptime service levels
    • Demonstrating skills in analysis, development and maintenance of multi-user systems and applications
    • Detailed knowledge of the following technologies: Web Server infrastructure (IIS); Good understanding of SQL Databases and Availability Groups Setups; Microsoft Active Directory; Virtualization Technologies  (VMWare 6.0); Basic idea of Storage area networks; Microsoft Operating systems 2012 and 2016; Enterprise backup solutions (Veeam, HP DataProtector); Enterprise IT security (Antivirus, WSUS); Scripting languages (PowerShell); Knowledge of TCP/IP Networking
      Microsoft certifications including MCSE server infrastructure MCSA or MCITP
    • Thorough understanding of WEB related technologies, including architectural concepts and basic operational principles of applications servers, web servers, etc
    • Relevant experience configuring and maintaining highly available configurations, Volume Managers and File Systems, OS mirroring and replications
    • Experience with Business Continuity Management and Disaster Recovery 
    • Team player with strong technical and user support skills
    • Able to present and explain technical information to diverse types of audience (management, users, vendor, and technical staff)

  • Finacle Support Officer - Core Banking Platforms - SOCBP0132
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will report directly to the Senior Manager - Core Banking Platforms and will be responsible for assisting the System Specialists during the introduction of new functionality and systems within the core banking platform and interact with external suppliers during the day to day support responsibilities. The candidate will be focusing on the wealth management aspect that the bank offers to its customers.

    Duties and responsibilities

    • Working together with the various users of Core Banking Platforms and providing support on system setups, report writing, testing, documentation, end-user training, etc 
    • Assisting in the introduction of enhancements to the Wealth management module in the Core Banking platforms and ensuring a smooth user experience across the various departments using the platforms 
    • Interacting with software vendors and/or internal resources to resolve issues and problems
    • Reporting, logging and tracking defects with various vendors
    • Following up on issues and tracking root cause analysis and corresponding documentation
    • Producing test documentation for regression tests and acceptance of new functionality
    • Executing regression tests and coaching end-users in acceptance of new functionality
    • Compiling test scripts for Development/Unit Testing and UAT
    • Assisting as required, in large-scale system implementations and upgrades
    • Other duties as may be determined from time to time by the Senior Manager – Core Banking Platforms

    Required knowledge, skills and experience

    • Diploma in Engineering or Computing or equivalent
    • Experience in working with business software application systems, including administration, reporting, structured testing, documentation, and user support
    • Experience in banking and/or financial and/or wealth management applications
    • Experience with any of the following: SQL, Visual Basic, Access, Excel, any BI Reporting tools
    • A wealth management  industry background will be considered an asset
      Willing to learn and highly motivated
  • Manager - Internal Audit Credit Risk - MIACR131
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will be responsible to evaluate the adequacy and the effectiveness of controls around the Group’s credit risk assessment process, particularly with regards to the Group’s International Syndicated loans portfolio together with the assessment of other functions of the Group.  

    Duties and responsiblities

    • Assessing of credit exposures and credit risks, together with the ability to analyse credit exposures and assess the effectiveness of credit risks controls, the credit evaluation processes including the credit risk measurement processes, data and tools. To develop practical recommendations to improve controls where any such weaknesses have been identified
    • Developing a comprehensive audit approach & programmes for testing controls and organizing work to meet deadlines 
    • Identifying areas of increasing & emerging risks and designing practical, innovative and value-added solutions to issues identified
    • Preparing reports of audit findings and interacting effectively with senior stakeholders
    • Establishing and maintaining effective professional working relationships with internal and external stakeholders
    • Ensuring the adoption of proper risk-based audit planning procedures
    • Providing feedback and recommendations for improvement whilst ensuring compliance with regulatory requirements and best practices
    • Other duties as determined by the Chief Internal Audit Officer

    Required knowledge, skills and experience

    • A qualification as a Certified Internal Auditor (CIA), or a qualification in Accountancy (University degree; Chartered (ACA) / Certified (ACCA) accountant) or as a Chartered Financial Analyst (CFA).
    • Minimum of five years of relevant experience preferably in audit or risk management in a banking or similar lending environment 
    • A high level of experience assessing credit risks in lending and trading activities, together with broad product knowledge across the syndicated loan and other lending business. Very strong accounting knowledge (particularly IAS 39 and IFRS 9) is also essential. 
    • Experience in structuring and analysing internal bank credit data sources, including PD, LGD, and EAD, strong knowledge of credit risk management rating and measurement methodologies, provisioning and capital requirements, and/or credit risk management tools
    • Good working knowledge of credit risk, commercial lending and leveraged finance related products and processes
    • Willingness to keep up with industry, regulatory developments and learn new concepts and methods
    • To work well within a team environment and to be dependable when working independently, with sound judgment for when to escalate issues
    • To have a flexible and committed attitude and to be willing to travel to other locations (UK/Belgium) to carry out various for audit assignments

  • Manager - Supply and Procurement - MSP0148
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join the Business Development team in contract negotiations and management in technology and banking.

    Duties and responsibilities

    • Taking ownership of an entire portfolio of vendors of the Bank, covering the offices in Malta, Belgium and the UK. Including but not limited to banking system suppliers, market data providers, payment services vendors, custodians, brokers and consultants
    • Taking full responsibility to develop long-term relationships with key strategic suppliers and monitoring suppliers’ performance
    • Running the contracting process for major new initiatives (RFI, RFP) in close cooperation with relevant business units (in most of the cases involving technology and legal). The contracting process is to include market research, selection of suppliers through the tendering process, negotiating the payment terms as well as operational and legal aspects of the vendor agreements
    • Being responsible of the annual budgeting process for the vendors and ongoing cost control in coordination with the finance team
    • Creating a scalable contracts database with a functionality to warn the contract owners of the expiry of the major contracts requiring commercial re-negotiation
    • Implementing automated procurement process covering budgeting, costs monitoring, control and forecasting, purchase orders generation and management
    • Day-to-day management of the supply flow, including vendor notices monitoring, renewals/terminations management, automated contract extensions management, production access ownership and setup 
    • Other duties to be determined from time to time by the Head - Business Development

    Required knowledge, skills and experience

    • At least 5 years’ experience in supply management at a financial institution including coverage of IT contracts
    • Excellent hands-on knowledge of the best practices in the procurement and vendor management processes (selection, contracting, performance monitoring, renewals, etc.)
    • Ability to translate complex internal requirements into a set of clear and contained supplier requirements
    • Excellent negotiation and organisational skills

  • Navision Support Officer - Core Banking Platforms
    Closing Date: Nov 16, 2017
    Status: Open
  • Officer - Contact Centre Dutch - DCCO0087
    Closing Date: Nov 16, 2017
    Status: Open

    The selected candidate is to support our Dutch speaking customers throughout their customer journey, from account opening to saving and investing through the MeDirect platform. We are looking for people who are excited to work in a fast growth and innovative environment and with a passion for excellent customer service.

    This vacancy is being issued with a possibility of a definite or indefinite contract.

    Duties and responsibilities

    • Onboarding new customers by requesting and checking relevant documentation, performing basic AML and KYC due diligence, setting up new accounts and keeping applicants informed of the status
    • Answering incoming calls and responding to customer emails and secure messages
    • Handling customer inquiries, managing and resolving customer complaints, escalating technical issues and providing customers with products and services information
    • Executing client instructions such as payments, trades, migration of investment portfolios, account opening and closure and change in contact details
    • Updating customer information, checking customer details and accounts through the Bank’s systems
    • Supporting the Bank’s marketing and commercial plan by promoting MeDirect savings and wealth products
    • Other duties as may be determined from time to time by the Contact Centre Manager

    Required knowledge, skills and experience

    • Excellent verbal and written communication skills in both Dutch and English
    • Good attention to detail
    • Business oriented and customer centric attitude
    • Ability to work on own initiative with minimal supervision
    • Flexibility with regards to tasks and working hours
    • Previous experience in a customer service role will be considered as an asset
    • Basic knowledge of banking and financial products is desirable
  • Officer - Contact Centre French - FCCO0088
    Closing Date: Nov 16, 2017
    Status: Open

    The selected candidate is to support our French speaking customers throughout their customer journey, from account opening to saving and investing through the MeDirect platform. We are looking for people who are excited to work in a fast growth and innovative environment and with a passion for excellent customer service.

    Duties and responsibilities

    • Onboarding new customers by requesting and checking relevant documentation, performing basic AML and KYC due diligence, setting up new accounts and keeping applicants informed of the status
    • Answering incoming calls and responding to customer emails and secure messages
    • Handling customer inquiries, managing and resolving customer complaints, escalating technical issues and providing customers with products and services information
    • Executing client instructions such as payments, trades, migration of investment portfolios, account opening and closure and change in contact details
    • Updating customer information, checking customer details and accounts through the Bank’s systems
    • Supporting the Bank’s marketing and commercial plan by promoting MeDirect savings and wealth products
    • Other duties as may be determined from time to time by the Contact Centre Manager

    Required knowledge, skills and experience

    • Excellent verbal and written communication skills in both French and English
    • Good attention to detail
    • Business oriented and customer centric attitude
    • Ability to work on own initiative with minimal supervision
    • Flexibility with regards to tasks and working hours
    • Previous experience in a customer service role will be considered as an asset
    • Basic knowledge of banking and financial products is desirable
  • Officer - Back Office and Settlements - OBOS0147
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will form part of a team who is responsible for the daily settlements. The Officer will be performing specific tasks in line with the individual’s objectives whilst complying with the internal procedures as determined by the Senior Manager of the department.

    Duties and responsibilities

    • Inputting of Cash entries, Payment Orders and any transactions or processes assigned by the Manager/Senior Officer, which may be in operation within Back Office
    • Assisting the Manager/Senior Officer to manage their daily duties efficiently, accurately and on agreed timelines. 
    • Supporting internal departments and/or other institutions’ requests that concern Back Office duties
    • Adhering to audit, compliance and risk procedures
    • Administration tasks including scanning and filing of documents 
    • Supporting the other team members within the department 
    • Other duties to be determined from time to time by the Senior Manager - Back Office & Settlements

    Required knowledge, skills and experience

    • Banking background from previous work experience or qualifications 
    • Knowledge of SEPA and SWIFT functionality will be considered an asset
    • Proficiency in Microsoft Excel
    • Fluency in written and spoken English
    • Strong communication skills and able to work in a team
    • Ability to work independently, with little or no supervision 
    • Have an eye for detail and able to prioritise and meet deadlines

  • Officer - Consumer Banking - OCB0155
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will form part of a team responsible within the local branch network to promote, sell and maintain relationships with new and existing banking, and investment customers.

    Duties and responsibilities

    • Working within a team to promote and sell, to new and existing customers the Bank’s savings, investment and foreign exchange products.  
    • Being proactive in achieving individual sales targets including prospecting, up-selling and cross-selling our products to our retail clients
    • Generating leads via marketing, sales calls and networking
    • Dealing with queries from customers and providing them with feedback and solutions within a reasonable period of time to ensure a high level of customer service
    • Developing meaningful client relationships
    • Other duties as may be determined from time to time by the Head - Consumer Banking/ Branch Manager - Consumer Banking

    Required knowledge, skills and experience

    • Certificate for Financial Advisers (CeFA) or equivalent Investment Diploma/Degree which can be registered with the Malta Financial Services Authority for the required licence to give investment advice to clients 
    • Previous experience working in a bank or financial institution particularly in sales would be considered an asset
    • Being able to focus on driving sales, winning new clients, and managing existing relationships
    • Approach to determine a client’s banking and investment needs and aspirations
    • A drive for sales with an ambitious attitude, confident, intuitive and outgoing
    • Be target driven and energetic in approach with a positive outlook
    • Be able to leverage sales and build relationships
    • Being an excellent listener and can demonstrate sales and good interpersonal skills
    • Possessing good verbal and written communication skills with an engaging personality
    • Having an appetite to continually learn and develop
    • Proficiency in Microsoft Office Suite would be preferable 
    • Fluency in English and the Maltese language will be considered an asset

     

  • Officer - eWealth Platforms - OWP0145
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will report to the Manager - eBanking & eWealth Platforms and will form part of a team that provides functional support for the eWealth Platforms to other internal departments; as well as testing new functionality on the platforms as it is released.

    Duties and responsibilities

    • Providing support to the Consumer Banking and Call Centre teams on queries or issues related to the functionality of the eWealth platform
    • Investigating the system issues and liaising with external suppliers to resolve the issues
    • Communicating the issues with the business users and stakeholders in a timely manner
    • Prioritising requests, taking into account: risks to the bank, commercial value, internal focus on an issue (e.g. from senior members of staff)
    • Becoming a technical specialist on the eWealth platform, being able to provide valuable insights on the platform to the other departments and senior staff
    • Engaging in Quality Assurance testing of new functionality and performing regression testing to assess impact of the change
    • Manual testing of the new functionality within the platform and assisting in designing ways to automate regression testing wherever possible with the assistance of other teams
    • Other duties as may be determined from time to time by the Head - Online Platforms and eChannels or the Manager - eBanking & eWealth Platforms

    Required knowledge, skills and experience

    • A minimum Diploma level in Computer Science or related area
    • Experience with QA processes and methodologies (both automated and manual test processes)
    • An interest in investments; trading securities such as equities, funds and bonds 
    • Strong troubleshooting, analysis, and problem resolution skills 
    • Logical thinking and a thorough approach
    • Self-motivation for development, including the initiative to become a specialist on the platform and share this knowledge
    • Able to adapt to changing requirements and priorities
    • Experience in Banking or Financial industry will be considered an asset
    • Prior experience with Jira and Confluence will be considered an asset

  • Officer - Legal - OLCG0146
    Closing Date: Nov 16, 2017
    Status: Open
  • Officer - Tax and Financial Reporting - OTFR0140
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join the Finance Department and will be mainly responsible for assisting in the compilation of tax reporting submissions covering corporate taxation, VAT, witholding tax and other taxes applicable in both Malta and Belgium. In addition to this, the new recruit will assist throughout the group audit process through the compilation of financial statements and responding to the various requests of the auditors in both jurisdictions. The selected candidate will be involved in enhancing control processes within the finance function.

    Duties and responsibilities

    • Compiling corporate tax returns for the Maltese group entities and shareholder tax refund applications
    • Being involved in the collection of other tax reporting (VAT, WHT and other taxation)
    • Handling all payments to be done to the various tax authorities
    • Developing good working relationships with external and internal audit teams
    • Compiling statutory financial statements of the various group entities in line with accounting standards
    • Ensuring compliance with generally accepted accounting principles and practices, Group Accounting Policies and other regulatory accounting guidelines
    • Establishing a good relationship with other functions within the Group
    • Ensuring necessary financial processes and controls are in place to ensure adequate financial reporting 
    • Challenging the current practices and procedures and developing and implementing effective changes
    • Identifying initiatives for continuous improvement 
    • Other duties as may be determined from time to time by the Deputy CFO/ Manager - Finance

    Required knowledge, skills and experience

    • Qualified accountant (or at final stages), possibly having work experience with tax advisory firms 
    • Strong knowledge of MS Excel 
    • Proven ability in taxation and financial reporting matters
    • Practical knowledge of IFRS and its implications on reporting
    • Pro-active and able to work on own initiative
    • Effective working relationship with other stakeholders support functions and businesses
    • Excellent interpersonal and communication skills with the ability to drive change effectively 
    • A will to learn and grow through personal development



  • Specialist - Business Intelligence - SBI0120
    Closing Date: Nov 16, 2017
    Status: Open

    The selected candidate will report to the Head of BI and Data Integrity and will work in an internal-client-facing environment to design and develop data models, dashboards and pixel-perfect reports using QlikView and NPrinting to support the bank’s needs. The role requires complete understanding of data models and utilisation of both relational and dimensional data sources.

    Duties and responsibilities

    • Collaborating with the Data Operations team to perform detailed analysis of source systems and business process data in order to model that data in QlikView

    • Designing, developing, and testing QlikView scripts to import data from the Data Warehouse and test QlikView dashboards to meet requirements

    • Interpreting written business requirements and technical specification documents

    • Creating and maintaining technical design documentation

    • Quality assurance, verification of accuracy and consistency of data

    • Conducting optimisation and fine tuning to ensure that the QlikView server continues to run and operate in the most efficient manner

    • Performing QlikView system administration and testing of releases and patches

    • Working directly with business units to define and prototype QlikView applications

    • Extracting, transforming and loading data from multiple sources into QlikView applications

    • Liaising with the Data Support team to monitor and maintain all components that make up the Data Warehouse and BI infrastructure

    • Visualising and explaining complex datasets

    • Providing input on proposing, evaluating and selecting appropriate design alternatives which meet client requirements and are consistent with clients’ current standards and processes

    • Raising awareness with stakeholders regarding the benefits of BI whilst promoting the BI usage to the relevant departments

    • Researching and developing new data analysis and visualisation techniques to augment the dashboard and reporting platforms

    • Other duties as may be determined from time to time by the Head of BI and Data Integrity

    Required knowledge, skills and experience

    • Bachelor’s degree in ICT, Statistics, Business and Computing or related subject

    • At least 2 years’ experience in developing BI Solutions supporting financial and performance reporting

    • Experience in sourcing data from different systems

    • Understanding of the processes of data quality, data cleansing and data transformation

    • Ability to write complex yet efficient queries and stored procedures

    • Experience in end-to-end implementation of BI projects, especially scorecards, KPIs, reports and dashboards

    • Knowledge of formal database architecture and design

    • Previous experience with the QlikView server architecture and NPrinting will be considered an asset

    • Knowledge of banking and investment products either through own experience as a client, or preferably as part of a previous role desirable

    • Experience in SSRS/ MicroStrategy/ Business Objects/ Cognos accepted

    • A strong send of data ownership and willingness to learn

  • Support Officer - Investment Platforms - SOIP0119
    Closing Date: Nov 16, 2017
    Status: Open

    The selected candidate will report directly to the Manager – Investment Platforms, and will be working within the technology team, supporting the lead specialist on the three platforms catering for the Bank’s syndicated loans asset type.

    Duties and responsibilities

    • Grasping the business aspects behind the automation on a task by task basis to increase competence in the area progressively

    • Taking charge of the data dictionary of the respective systems as to guide the Business Intelligence effort in any of their querying needs

    • Taking ownership of the change management processes to ensure changes are sufficiently tested, well documented and with the involvement of all the stakeholders as required

    • Working together with the various teams within technology and business groups to provide system support; administration & controls, report writing, testing, documentation, end-user training and application security

    • Other duties as may be determined from time to time by the Manager - Investment Platforms

    Required knowledge, skills and experience

    • Experience within the Banking or Accounting industry

    • Excellent verbal and written communication skills in English

    • Familiarity with most of the following: SQL, Visual Basic, Access, Excel, any BI Reporting tools and any scripting language

    • Self-motivated and willing to work in an energetic, fast paced team environment.

    • Ability to establish priorities, work independently, and proceed with objectives without supervision

  • System Specialist - Dynamics Navision - SSDN0154
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join the Core Banking Platforms team responsible for the financial platforms. The candidate will take ownership of the Bank’s Dynamics Navision application.

    Duties and responsibilities

    • Working together with the business teams to provide system support; administration & controls, testing, documentation, end-user training, application security, etc.
    • Writing and maintaining reports based on the Navision application and industry supported add-ons
    • Interacting with software vendors and/or internal resources to resolve issues and oversee change requests
    • Enhancing Navision's OTB functionality through configuration and/or programming using C/AL & C/Side
    • Implementing different modules, upgrades, and add-ons as required
    • Developing and maintaining internal tools and processes required to proactively monitor the health of Navision and related bespoke solutions 
    • Developing and taking ownership of various Excel-based solutions
    • Assisting, as required, in large-scale system implementations and upgrades
    • Providing back-up support for existing in-house applications within the department
    • Other duties as may be determined from time to time by the Senior Manager - Core Banking Platforms

    Required knowledge, skills and experience

    • Bachelor's Degree in Engineering or Computing
    • 3 years’ experience on MS Dynamics NAV
    • Expert knowledge of MS-Excel
    • Ideally candidates should have Banking and/or Accounting knowledge
    • Experience with Jet Reports would be considered a plus

  • System Support Officer - Core Banking Platforms - SSOCB0151
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will join the Core Banking Team and will be responsible for the effective testing of new systems and system changes prior to deployment to production. The selected candidate will also be responsible for providing support to the corresponding business teams.

    Duties and responsibilities

    • Working together with the various users of Core Banking Platforms to provide support on system setups, report writing, testing, documentation, end-user training, etc
    • Assisting in the introduction of enhancements/improvements to the Core Banking platform whilst ensuring a smooth user experience across the various departments using the platforms 
    • Interacting with software vendors and/or internal resources to resolve issues and problems
    • Reporting, logging and tracking defects with various vendors
    • Following up on issues and tracking root cause analysis and corresponding documentation
    • Producing test documentation for regression tests and acceptance of new functionality
    • Executing regression tests and coaching end-users in acceptance of new functionality
    • Compiling test scripts for Development/Unit Testing and UAT
    • Assisting, as required, in large-scale system implementations and upgrades
    • Other duties as may be determined from time to time by the Senior Manager - Core Banking

    Required knowledge, skills and experience

    • General understanding of Banking
    • Good level in Microsoft office automation tools (Word, Excel, Visio etc.)
    • Ability to write procedures & flowcharts in comprehensive English and generally high level of English language
    • Very good analytical skills with good attention to detail
    • Oracle PL- SQL & Unix/Linux experience would be considered as a plus
      Issue troubleshooting and debugging

  • Team Leader Developer - Back End - TLBESD0124
    Closing Date: Nov 16, 2017
    Status: Open
    The selected candidate will be leading a highly talented team responsible for the development of the Bank’s internally developed systems and platforms that support the Bank’s wide range of online services. 
    The team leader, will lead all phases of the software development life cycle in order to deliver working solutions to complex business problems and will be a key driver in delivering new functionality and improving/ optimizing our online services, using best practices in software development.

    Duties and responsibilities

    • Working with architects and development leads to document and develop best practices 
    • Analysing, designing, programing, debugging, supporting and modifying software enhancements and/or new products
    • Providing technical leadership to the developer team
    • Reviewing requirements, providing estimates and assist with implementation and unit and integration testing
    • Acting as a Scrum Master for one Agile Team
    • Managing and improving the CI/CD Pipeline
    • Performing regular code reviews
    • People Management (set objectives, perform appraisals and have regular 1to1s with the developers) 
    • Maintaining knowledge of and propose technical advances based on newer technologies
    • Developing programming guidelines/standards and make them accessible to the wider development team 
    • Prioritizing tasks and issues successfully
    • Other duties to be determined from time to time by the Senior Manager – Online
    • Platforms and E-Channels

    Required knowledge, skills and experience

    • Bachelor's Degree in IT
    • Extensive professional development experience in C#, MVC, Web services and SQL
    • Knowledge of Agile (Scrum and Kanban) as well as tools like Jira Agile, Confluence, Bamboo, Git, GitLab, Crucible, FishEye
    • 3 years+ experience in leading a development team
    • You will be working mainly on Back-end tasks but experience in Frontend (ASP.NET - MVC) / Full-stack development experience is a plus
    • A genuine interest in Financial Instruments Market (Equities, Funds, Bonds and ETFs) will be considered an asset, but it is not essential 

How to apply

Please submit a detailed Curriculum Vitae (CV) and covering email to the attention of the HR Manager on careers@medbank.com.mt including the vacancy title in subject by the closing date. All applications will be acknowledged and treated in strictest confidence. Late applications will not be considered.

Give us a call

(+356) 2557 4400

Mon – Fri 8.00am to 6.00pm
Sat 8.00am to 1.00pm

Send us an email

info@medbank.com.mt

Write to us

Mediterranean Bank plc
10, St. Barbara Bastion
Valletta VLT 1961 Malta