Customer Satisfaction

Customer Satisfaction is very important to us. Are you dissatisfied with any of our services? If so, we would like to hear from you. Kindly get in touch with us by phone or e-mail.

Tel No: +356 2557 4400
E-mail: complaints@medbank.com.mt

You may also register your grievance or complaint by writing to us quoting your customer number and/or account number together with copies of relevant information at the following address:

The Customer Complaints Manager
Mediterranean Bank plc Head Office
10, St Barbara Bastion, Valletta VLT1961, Malta

Our Customer Care department will investigate and contact you within one month. If the processing takes longer, we will inform you of this in writing.

Welcome to Mediterranean Bank

Branch Network



Customer Service

(+356) 2557 4400
Mon-Fri 8am to 8pm and Sat 8am to 2pm

For general enquiries e-mail info@medbank.com.mt
For customer enquiries e-mail enquiries@medbank.com.mt